Returns & refunds

You may request a return within 30 days after delivery. To be eligible, an item must be unused, unopened, and in its original, undamaged packaging.

For hygiene and product-safety reasons, we cannot accept returns of opened, used, altered, or damaged items, except when an item arrived damaged or we sent the wrong item.

Once an approved return is received and inspected, we will issue a refund to the original payment method for the eligible item price.

Original shipping fees and return shipping costs are not refundable, unless the return is due to an item that arrived damaged or an item sent in error.

Please allow up to 10 business days after approval for the refund to appear with your payment provider.

If your order arrived damaged or you received an incorrect item, contact us within 7 days of delivery and include your order number and clear photos of the item and packaging. We will review the issue and provide the appropriate next step.

Items marked final sale, gifts, promotional items, and digital items are not eligible for return unless required by applicable law.

Orders are prepared after payment approval. Available shipping methods, shipping charges, and estimated delivery information are shown during checkout before you place your order.

Delivery estimates are provided by the carrier and are not guaranteed. You are responsible for providing an accurate, complete delivery address at checkout.